Niche expertise in digital engagement, project management, digital transformation and digital experience optimisation. Recognised international expert in citizen centric technology. Fraser has been involved in high profile digital transformation projects for over 10 years. He delivered a future state analysis for Balfour Beatty and helped them move a number of legacy systems to the cloud, creating over £1m in savings. His speciality is improving digital experiences and he has recently worked with the Chinese State Council in Beijing to revamp their online service for engaging citizens with draft legislation. He is currently working on a social listening project for the European Commission which uses social media insights to inform policy development (http://deeplinkingyouth.eu).